Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: October 5, 2025

Information We Collect

We collect information you provide directly to us when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Contact our customer service team
  • Participate in surveys, contests, or promotions

Personal Information: This may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information: We automatically collect certain information about your device, including IP address, browser type, operating system, and browsing behavior on our website.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and transactions
  • Communicate with you about your orders, account, and customer service inquiries
  • Send you marketing communications (with your consent)
  • Improve and personalize your shopping experience
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations and enforce our terms of service

Important: We will never sell your personal information to third parties for their marketing purposes.

Data Sharing & Disclosure

We may share your information with:

Service Providers

We work with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and analytics. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage of payment information with PCI-DSS compliant providers
  • Regular security assessments and updates
  • Access controls and authentication requirements for our systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@bonheurr.co