Orders can be cancelled within 24 hours of placement. After this time, orders that have already been processed cannot be cancelled.

• Cancellations must be requested before order shipment
• Full refund will be processed for cancelled orders
• Contact us immediately if you need to cancel

Our refund process is designed to be simple and transparent:

• Contact our support team to initiate a return
• Receive return authorization and shipping label
• Package items securely and ship back to us
• Refund processed once items are received and inspected

Refund processing times vary by payment method:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfer: 7-14 business days
• Store Credit: Immediate

To be eligible for a refund, items must meet the following conditions:

• Items must be unused and in original condition
• Original packaging and tags must be intact
• Return request within 7 days of delivery
• Proof of purchase required